Citizen Report Card System - CiReCa - Main Users / Purpose
|Public service providers, government personnel, private service providers, project managers, development aid organisations, Non-Governmental Organisations|
Citizen groups are more likely to take collective action if they have information that is credible and hard to dispute. Independent media can be crucial in this process. Report card findings can bolster reform-minded bureaucrats and politicians wanting to change institutional incentives, improve motivation for service providers, including, doctors, nurses, teachers, and road maintenance teams and promote service innovations. There are several reasons why it is important to include citizens into the management of public services:
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