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The InfoSure methodology is composed of three main parts: a qualitative
questionnaire, a multiple choice questionnaire, and a statistical
part. The set of questions offered can be used by the evaluators in
the field as a guideline for their assessment or evaluation. It helps
them to identify the essential aspects and inter-dependencies of a
complex insurance system.
The qualitative and the multiple-choice parts of the questionnaire
contain identical questions and are purposefully repetitive. This
dual structure makes it possible to check and revalidate the findings
and the information gathered during the evaluation process. The
multiple-choice part further allows to recognise and describe new
aspects of an insurance projects and to classify them, which might
also be subject to change.
The result of both, the quantitative and qualitative assessment of a
health insurance scheme is a detailed case study, which can later be
accessed from the Internet. The structure of the InfoSure methodology
produces text fragments composed of individual answers
related to the questions, which can be freely combined as required.
The “Report and Analysis Tool” assists in producing case study
reports and comparative analysis. The researcher’s specific field of
interest can be nourished with the qualitative and quantitative data
from selected studies. The combined information from different case
studies can be used or modified in order to generate the intended
report.
As a structurally open tool, InfoSure can be up-dated and expanded
iteratively to include other aspects of insurance or health financing,
respectively. It is precisely the possibility to adapt the questionnaire
over time to recent experiences and the evaluator’s interest which
makes this methodology a valuable scientific tool.
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